Microsoft Certified IT Professional (MCITP): Consumer Support Technician

Overview

The Microsoft Certified IT Professional (MCITP): Consumer Support Technician credential is the premier certification to highlight and validate your expertise and skill set in a job role supporting a broad range of consumer desktop operating systems, desktop applications, mobile devices, networking, and hardware support issues related to the Windows Vista operating system. This certification is the right option for you if your interest lies in supporting consumer applications running on the Windows Vista operating system.

To help prepare for the exams, we provide you with all the required resources including the online self-paced courses, access to an Exam Coach to help plan your study and answer course related questions, access to live servers to practice your skills, and an online reference library of eBooks (including Microsoft Press and SAMS books) and how-to articles.

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Our Quality Guarantee

Our courses are of the highest quality – In fact we partnered with Microsoft to develop them. Not only are they Microsoft authorised, Microsoft uses them in their own internal training – the ultimate seal of approval!

Who is this course aimed at?

  • Consumer Support Technician

What’s included?

  • Online self-paced courses,
  • vLab virtual labs
  • Exam Coach and Mentoring
  • Online Reference Library
  • Discussion Forum
Study Time Approximately 68 hrs Duration 12 months
Pre-requisites none
Requirements Click here for a list of technical requirements

Required Exams

Pre-requisite

70-620 TS: Windows Vista Configurationn

Core Exam

70-623 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians

Upgrade Exam from MCDST

70-621 PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support