The IT Infrastructure Library (ITIL®) provides a set of concepts, policies and procedures for managing IT infrastructure, development and operations. The ITIL® Foundation certification course is the first in a portfolio of ITIL® certification courses. The course teaches a fundamental level of knowledge of the ITIL® terminology, structure and basic concepts, and a comprehensive knowledge of the core principles of ITIL® practices for IT Service management. The attainment of ITIL® Foundation Certification is required for all advanced ITIL® Certification Courses. The course includes access to material for version 3 exams as well as the bridging exam from version 2 to version 3.
To help prepare for the exams, we provide you with all the required resources including the online self-paced courses and an online reference library of eBooks and how-to articles.
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| Study Time | Approximately 18 hrs | Duration | 12 months |
| Pre-requisites | none | ||
| Requirements | Click here for a list of technical requirements | ||