CompTIA PDI+

Overview

The CompTIA PDI+ (Printing and Document Imaging) is an entry-level certificate that provides the necessary knowledge and skills required to support printing and document imaging devices. In this course, you will acquire the essential skills and information you will need to install, repair, configure, troubleshoot, optimize, and perform preventative maintenance of computer peripherals such as printers, copiers, scanners, multi-function devices and fax machines.

To help prepare for the exams, we provide you with all the required resources including the online self-paced courses and an online reference library of eBooks and how-to articles.

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Who is this course aimed at?

  • Support Technician
  • Help desk support

What’s included?

  • Online self-paced courses,
  • Online Reference Library
  • Discussion Forum
Study Time Approximately 12 hrs Duration 12 months
Pre-requisites none
Requirements Click here for a list of technical requirements

Required Exams

PD0-001 CompTIA PDI+, 2007 objectives

Course Outline

  • Introducing Printers
  • Introducing Electromechanics
  • Exploring Inkjet Printers
  • Exploring Laser/LED Printers
  • Managing Printer Consumables
  • Exploring Scanners
  • Exploring Multi-Function Devices
  • Installing Printers and Scanners
  • Introducing Network Communication Technologies
  • Setting Up Printers and Scanners on a Network
  • Maintaining Printing and Document Imaging Devices
  • Troubleshooting Printing and Document Imaging Devices
  • Ensuring a Safe Work Environment
  • Interacting with Customers Professionally